Privacy Policy
Last updated: 5 November 2026
1. Introduction
Estofador Roma respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us.
2. Information We Collect
When you contact us through our website, email, telephone or WhatsApp, we may collect:
- Your name
- Your email address
- Your telephone number
- Information included in your message or quotation request
- Photographs or other information you voluntarily provide about your project
Our website may also process technical information, such as IP addresses and cookie data, depending on the services enabled.
3. How We Use Your Information
We use personal information to:
- Respond to enquiries and quotation requests
- Communicate with customers about our services
- Arrange appointments and provide upholstery services
- Manage orders and customer relationships
- Meet applicable legal and accounting obligations
We process personal data where necessary to respond to your requests, provide services, comply with legal obligations or pursue legitimate business interests, as applicable.
4. Sharing Personal Information
We do not sell your personal information.
We may share information with service providers where necessary for website hosting, communication, business operations or compliance with legal obligations.
External services, including WhatsApp and website hosting providers, may process data under their own privacy policies.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable legal, tax and accounting requirements.
6. Your Rights
Under the GDPR, you may have the right to access, correct, erase, restrict or object to the processing of your personal data, as well as request data portability where applicable.
You may also lodge a complaint with the Portuguese data protection authority, Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
7. Cookies
Our website may use essential cookies required for its operation and, where enabled, optional analytics or marketing cookies.
Where legally required, non-essential cookies will only be used after obtaining your consent. You can manage your preferences through the available cookie controls.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
9. Third-Party Websites
Our website may contain links to third-party services or websites. We are not responsible for their privacy practices, and we encourage visitors to review their respective privacy policies.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, website functionality or legal requirements. The latest version will be published on this page.
11. Contact
For questions about this Privacy Policy or requests concerning your personal data, please contact:
Estofador Roma
Email: made.rud1234@gmail.com
Website: www.estofadorroma.com
Location: Algarve, Portugal